Shipping Policy
Once payment is successful, we will deliver your order within the estimated delivery date. All unpaid orders will be cancelled after four days for non-payment.
Refund Policy
786 Food Soulicious will not issue refunds for products purchased through other entities, such as distributers or retail partners other than Cuisine Absolut Ltd. or 786 Food Soulicious.
Discounted or sale items are not eligible for a refund.
We will not issue refunds without an actual receipt of the item(s) or proof of purchase!
All goods will be inspected as we aim to accept all returns. In the unlikely event that an item is returned to us in an unsuitable condition, 786 Food Soulicious will not issue a refund.
As the customer, you are required to inspect your goods on delivery and sign for its receipt. Your signature or acceptance without thoroughly checking your item is a confirmation of the following:
- You received the item which was ordered
- The item was sealed and untampered with
- The item appeared to be in good condition
As a result, we will not be liable for goods that are thereafter reported to be tampered with or damaged.
Store owners who wish to be furnished with a constant supply for the purpose of retail, must apply to be a Retailer in which event, special concessions and considerations for refund may apply.
Cancellation / Return / Exchange Policy
Once purchase, this item can only be cancelled before the order is fulfilled. We will not issue refunds for our products once made.
We follow Cuisine Absolut Ltd.'s Return Policy when considering returning perishable items. For more information on their Return Policy, please click the link below: